Terms & Conditions

All goods are charged at Singapore Dollar Currency.

Once you made payment for your order, no cancellation / changes is allowed (Cos items have been reserved with supplier).

Communication:
We respect your privacy and all personal information obtained through this website and is kept secure. Information provided is for us to process your orders, and for our marketing purposes. P-LUCIA has the right to send you any emails of our marketing activities and news updates

Exchange/Refund/Return policy:

• All goods are inspected for defects before delivery
• All goods sold are non-refundable/exchangeable

If stocks are found faulty after delivered, please send us photos as the proof of faulty product(s) with point out details in the picture(s)

P-LUCIA has the rights to reject the exchange/refund if found products are not original defects from manufacturer(s), by man-made reasons, or any other reasons from customer(s) such as:

* Not satisfied with the colour or print, the size does not fit, etc

* Stock(s) that have been used.

* Stock(s) without the original tag and packing that have been removed by the Customer

* Stock(s) that has been altered or washed by the Customer.


A FULL refund will be returned to Customer(s) or credit into your next purchased order(s) when stocks are NOT availability or the FAULT lies on P-LUCIA such as: The stock(s) is /are different from what the customer ordered (wrong shipment).

We will NOT accept a request for a return and/or exchange if customers contact us after the 7-day period, or returns the stock(s) to us without prior notice.

Pls take note: Opting for normal postage at your own risk. Registered mailing is strongly recommended.
You can return your items by post ONLY FOR AGREED/ ACCEPTED by Afford Wardrobe (Address will be provided)

Payment/ Receipt of Order

• Payment must be made to POSB SAVING, 228-30364-0 before preorder closing OR before mailing orders.
• 1st come 1st serve.

Once your payment is made, P-LUCIA will send you an email/sms to confirm that the correct payment is received.
Payment made after Pre-Order closing date will be treated as next Pre-Order cycle.